Why Choose CORDPartnerships
Trusted by Regulators and Institutions
Credibility earned through scrutiny, not claims.
CORD’s work sits at the intersection of law, policy, and technology. Our processes, Rules, and platform have been reviewed, tested, and trusted by regulators, public institutions, courts, and leading legal stakeholders in India and globally.
1. Part of SEBI’s SMART ODR Initiative
Securities market disputesCORD is one of the select Online Dispute Resolution institutions empanelled under SEBI’s SMART ODR initiative, designed to resolve disputes arising in the Indian securities markets.
As part of this initiative, SEBI conducted a thorough evaluation of CORD’s Rules, institutional processes, governance standards, and technology stack before onboarding CORD to service securities market disputes at scale.
Over the past two years, CORD has been actively resolving securities market disputes under this framework — making it one of the few institutions trusted to operate within one of India’s most regulated and high-stakes ecosystems.
What this signifies
Regulatory confidence in CORD’s legal rigour, procedural fairness, and technological reliability.
2. Invited by the Reserve Bank of India to Train Ombudsmen
Capacity buildingCORD was invited by the Reserve Bank of India (RBI) to conduct training sessions for its ombudsmen on mediation and the role of technology in dispute resolution.
CORD’s Co-founder Vikas Mahendra led sessions focused on:
- Mediation principles and best practices
- Technology-enabled dispute resolution
- The practical application of Online Dispute Resolution (ODR)
CORD also had the opportunity to introduce its custom-built ODR platform to RBI ombudsmen, contributing to capacity building within the regulatory ecosystem.
Why this matters
CORD is not only a service provider — it is a knowledge partner shaping how dispute resolution evolves within public institutions.
3. Consulted by NITI Aayog for India’s ODR Policy
National policyCORD was consulted by NITI Aayog in the formulation of India’s national Online Dispute Resolution policy framework.
CORD’s CEO and Co-founder Deepika Kinhal was part of the core expert committee that authored the landmark report: “Designing the Future of Dispute Resolution – The ODR Policy Plan for India.”
This report laid the foundation for India’s approach to ODR — covering governance, technology, institutional design, and access to justice.
What this reflects
CORD’s role as a thought leader contributing directly to national policy on dispute resolution.
4. Technology Trusted by Courts and Institutions Worldwide
Security & scaleCORD’s technology layer is powered by TERES, a leading legal-tech solutions provider specialising in dispute-related workflows.
This technology is trusted and used by:
- Supreme Court of India
- Delhi High Court
- DIFC Courts
- ADGM Courts
- Leading arbitral institutions and law firms globally
By combining CORD’s institutional framework with TERES’ battle-tested technology, the platform meets the security, reliability, and scale expectations of the world’s most demanding legal environments.
The outcome
An ODR platform trusted not just in theory — but in real courtrooms and institutional deployments.
Confidence Built on Institutional Trust
CORD’s credibility is grounded in regulatory vetting, policy engagement, and real-world institutional use. This trust allows us to deliver dispute resolution that is not only fast and digital — but legitimate, enforceable, and future-ready.
Because trust in dispute resolution is earned — not asserted.